- Your cart is empty Browse Shop
Refund Policy
At DESTINY OF SPICES, customer satisfaction is extremely important to us. While we make every effort to deliver high-quality products, we understand that there may be situations where a refund is required. Please read the following policy to understand the terms and procedures related to refunds.
1. Receipt & Quality Check
- Once we receive the returned product, it will undergo a detailed inspection to verify that it complies with our return conditions.
- You will be informed via email or the contact details shared during the return process once we receive your item.
2. Refund Status Updates
- After inspection, we will evaluate the product’s eligibility for a refund.
- You will be notified about the outcome of your refund request, whether it has been approved or rejected.
3. Refund Approval
- If the return is approved, we will initiate the refund at the earliest.
- The refunded amount will be credited back to the original payment method used at the time of purchase (bank account, debit/credit card, UPI, wallet, etc.).
4. Refund Timeline
- Refunds are generally processed within 15 working days from the date of approval.
- The time taken for the amount to reflect in your account may vary depending on your bank or payment service provider.
5. Refund Eligibility Criteria
To qualify for a refund, the product must:
- Be unused, unopened, and in its original condition.
- Be returned with all original packaging, tags, and labels intact.
- Have the return request raised within 15 days from the date of delivery.
- Non-returnable items such as customized or personalized products are not eligible for refunds.
6. Return Shipping Charges
- Customers are required to bear the return shipping charges,
- Except in cases where the return is due to : A defective product, or shipping error made by DESTINY OF SPICES.
7. Customer Support
For any queries regarding refunds or return status, please contact us at:
This refund policy is subject to revision at any time, and updates will be reflected on our website. At DESTINY OF SPICES, we value your trust and remain committed to offering a smooth, transparent, and customer-friendly shopping experience.